30-Day Money-Back Guarantee / Refund Policy

Since we strive to ensure that you’ll be satisfied with any Ballistae product, we’re happy to offer a “30-Day Money Back Guarantee” with any purchase. If for any reason you are not happy with your item, we will gladly return your purchase (minus the fee for shipping). Simply reach out to admin@ballistaegear.com and we will work with you on getting the process started right away.

To return your product, you should mail your product to:

Ballistae Gear
2810 N. 30th St.
Phoenix, AZ 85008

Returns after 30 days

Returns after 30 days (not to exceed 90 days total) will be considered on a case by case basis. If you’re just too hardcore and our products can’t hang, let us know!